Recommend us and save!
Frequently Asked Questions (FAQ)
Conditions of the promotion
- This promotion only applies to residential customers 2.0.
- The referred person cannot be another account of the same owner.
- For each person who is referred and signs a contract with us as their energy supplier, you will save €25 one-off (unless you refer other people).
When do I receive my referral discount?
In order to receive the financial compensation for referrals, it is essential that the transition of the referred person has been successfully completed. Once this process is completed, our system will automatically issue the credit on the next invoice. En casos donde el cambio se produce durante el período de facturación, es posible que el crédito se refleje en la siguiente factura.
If, after two billing cycles, you still have not received your referral credit, we urge you to contact our customer service. You can write to us at clientes@evergreen-electrica.com We are here to help you and make sure you enjoy all the benefits you deserve.
Is there a limit to the number of people I can recommend?
There are no restrictions on the number of people you can refer. Feel free to share it with all your friends. We are happy to hear that you are satisfied with our services and that you want to add more people to this vibrant green community.
Don’t forget that we are always open to your comments and suggestions to further improve our services. Your feedback is valuable and contributes to the continuous growth and improvement of what we offer. Thank you for being part of our community!
Can I add a referral after they have signed up?
Unfortunately, in order to be able to grant this reward, it is essential to complete the form when the person you wish to refer is not yet a customer. If the person you are referring registers without mentioning your contract number, we will not have the necessary information to recognise them as your friend, and consequently, we will not be able to apply the credit to either of you.
It is essential to note that even if you get to know Evergreen through another platform or medium, you must register through this page using your customer number in order to access the discount mentioned above. We appreciate your understanding and cooperation to ensure that you and your friends enjoy the corresponding benefits.